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Chick-fil-A is a famous fast food restaurant with an 80-year heritage and is known for its fan-favorite dishes, top-notch service, and memorable “fun for me” experiences. However, that franchise opportunity comes with a unique twist. This article details why Chick-fil-A is an exceptional fast food concept despite being just an average franchise opportunity.
Related: Considering franchise ownership? Get started today and find a personalized list of franchises that fit your lifestyle, interests, and budget.
unwavering concentration
Chick-fil-A's secret sauce is its unwavering focus. Like aiming a rifle precisely at a target, Chick-fil-A focuses on a few key aspects that they know they're good at, and they do it brilliantly. This approach is more like a “rifle” than a “shotgun” in business. It's all about hitting one target instead of multiple random targets.
Before we explain why Chick-fil-A is a great concept, let's rewind a little and explore the history of this iconic brand.
The birth of Chick-fil-A
In 1946, founder Tuet Cathy started his journey with a restaurant he named Dwarf House. The restaurant wasn't even called Chick-fil-A yet. Kathy has been on a quest to perfect his chicken sandwich, a quest that has lasted him 18 years. Finally, in 1964, he perfected the perfect chicken sandwich with a simple combination of bread, chicken, butter, and pickles.
He trademarked the name Chick-fil-A with an “A” for Grade A quality. Chick-fil-A was born and the same mouth-watering chicken sandwich we enjoy today is a testament to Kathy's unwavering commitment to excellence.
Related: 5 things you should know before investing in a Chick-fil-A franchise
Chick-fil-A experience
When you think of Chick-fil-A, what comes to mind? Great food, fast delivery, impeccable service, and of course, always with a smile. “My Joy” is like the anthem of her Chick-fil-A employees, making every visit a joyous experience. Chick-fil-A has set the standard for what a fast food restaurant should be.
Just as Southwest Airlines is known for its online flights and the Ritz-Carlton is known for its five-star service, Chick-fil-A stands out as a brand that instantly communicates its mission. It's a brand that speaks for itself and one that lets you know exactly what they're doing.
unstoppable growth
Chick-fil-A is more than just a successful fast food chain. It's a giant in the industry. Currently, it is the most profitable fast food chain in the world. But what's interesting is that other companies have followed the model with success. Names like Raising Cane's and In-N-Out Burger embrace Chick-fil-A's philosophy of doing very well with less.
Chick-fil-A's impressive achievements include an unprecedented 60 years of nonstop business growth since its first store opened in 1967. The influence of this extraordinary journey is evidenced by the fact that Chick-fil-A averages over $5 million per store for him. This is more than McDonald's and Burger King combined.
Related: 24 interesting facts you should know about Chick-fil-A
Chik-fil-A culture
These five reasons combine to drive Chik-fil-A's success.
Food Quality: Chick-fil-A's menu is intentionally limited to focus on the best. This streamlined approach ensures the highest quality and a loyal customer base.
Customer Experience: Chick-fil-A employees are trained to provide a great experience for our customers. Her four core principles – make eye contact, smile, speak enthusiastically and stay connected – are the foundation of the company's exceptional service.
Believe in something: Closing on Sunday shows Chick-fil-A is true to its values, even if it means more revenue. This choice created a fiercely loyal following.
Building a Strong Brand: Over 80 years, Chick-fil-A has built an iconic brand that stands as a shining example for other restaurants.
Profit Margins: With average profit margins of around 30%, Chick-fil-A franchisees can expect a significant return on their investment.
catch
Now, you may be wondering why Chick-fil-A isn't seen as the ultimate franchise opportunity, even with such incredible success. He differs from the traditional franchise model in two key elements.
1. Lack of exit value: Chick-fil-A franchisees have no opportunity to sell the business or its assets. Once that's done, they go outside. The lack of an exit strategy is a major drawback for those seeking long-term investments.
2. Limits to Growth: Chick-fil-A franchisees can only own one store. While this laser focus is consistent with the brand's philosophy, it is a hindrance for those looking to expand and grow their franchise empires.
Related Article: Why Chick-fil-A Employees Don't Say “You're Welcome”
Still a dream for many people
Despite these limitations, Chick-fil-A offers an attractive proposition to certain groups of individuals. Here's why:
Low implementation costs: The initial investment is only $10,000 and is virtually risk-free.
Profit sharing: Chick-fil-A franchisees typically earn about 5-7% of business profits. Considering the average location's revenue, this equates to a significant income. However, there are important caveats. Competition to become a Chick-fil-A franchisee is fierce. With over 50,000 applicants each year and only a small number of new stores opening, the chance of being selected is less than 1%.
Chick-fil-A has arguably the best fast food concept in the world. Mastered the art of focus, quality and customer service. But when it comes to franchise opportunities, they fall short as there is no exit value and limited growth potential. While Chick-fil-A may be a dream come true for some lucky individuals, it may not align with the aspirations of those seeking a scalable, long-term franchise investment.
